Contact Us

Address:
3D Shape Engineering
3131 Crums Ln #16582
Louisville, KY 40256

Email:
support@3dshapeengineering.com

ANY QUESTIONS OR CONCERNS?
We will typically respond to inquiries within 24 hours. *Due to a major increase in sales / messages, there may be longer delays for replies to requests for customized products / orders. Thank you for your patience!*

If you are contacting us regarding an order, make sure to include the order number in the Message section in order for us to help you as quickly as possible.

Since 3D Printed Products are made to order, orders can take anywhere between 1-5 business days to print before shipping. We will send an email to the email address you have provided upon ordering with a tracking number once your order has been shipped. We typically do not provide order status updates within the 1-5 day period it takes to print / manufacture your order. Please see our Shipping Policy for more details.